FAQs

1. How long does delivery take?
Our standard delivery time across Pakistan is 4-5 business days, with an additional processing time of 1-2 business days.

2. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via SMS or email.

3. What if my package arrives damaged?
If you receive a damaged product, you can request an exchange within 15 days, provided it meets our exchange policy conditions.

4. Do you offer cash on delivery?
Yes, we provide Cash on Delivery (COD) service across Pakistan.

5. What happens if the product I want to exchange is unavailable?
If the same product is not available at the same price, you can select another product of equal value from our store.

6. Do you ship to remote areas in Pakistan?
Yes, we deliver nationwide, including major cities and remote areas, although delivery times may vary.

7. How can I contact customer support?
You can reach us via email at [Your Email] or WhatsApp at [Your WhatsApp Number].

8. Are there any hidden shipping charges?
No, all applicable shipping charges will be displayed at checkout.